职位名称：
客户服务工程师_高速齿轮箱
薪资:面议
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工作地点：天津市和平区
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所属部门：
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招聘人数：1
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工作性质：全职
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工作年限：五年以上
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学历：本科
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发布时间：2020-07-15 16:58:26
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浏览量 :0
职位描述：
Task:
1、Handles customer request and communicate with Frane;
2、Handles customer complains towards the customer as well with hq in France;
3、Collects and fulfills after-sales service report;
4、Have knowledge of characteristic and function of product, training in FR is mandatory;
5、Able to travel frequently;
6、Do the investigation, treatment and follow-up of
customer complaints regarding quality and
performance of products;
7、support service workshop to accomplish service task including technical support;
8、collecting and perfect service database and installation database;
9、Important feedback to hq.
Requirement:
1、Five or more years of working experience in mechanical industry, familiar with gearbox isappreciated;
2、Fluent English speaking, reading and writing;
3、Basic knowledge of Root cause analysis;
4、availability and customer focused;
5、Good team work leader.